Order Cancellation

  • Cancellation of orders is only allowed within 6 hours of placing the order.
  • To cancel an order, please contact us immediately at customer-care.skl@gmail.com.

Returns and Refunds

  • Returns and refunds will only be provided if the product received is damaged on arrival.
  • An unboxing video is required to verify if the product received was actually in a damaged condition, which will help us process your request at the earliest.

When to Return or Exchange

  • Returns and exchanges must be initiated within 30 days of the purchase date.

How to Initiate a Return or Exchange

Refund Processing Time

  • Once we receive and inspect the unboxing video, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 15 days.

Contact Us
For any questions regarding cancellations and refunds, please contact our customer care at customer-care.skl@gmail.com.